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[Wiwac]

Bonjour !
C'est vraiment compliqué de joindre Steam ou Microsoft FS... Leur formulaire est vraiment décourageant !!
Mais ils ont été sympa, ils m'ont répondus sur un mail qu'ils n'utilisent d'ailleurs plus... Je vais donc essayer surtout de reinstaller tout proprement FS mais j'ai peur de retrouver le même problème, c'est arrivé à l'un d'entre nous non ?

Voici donc leur retour :


Hi,

Thank you for contacting Microsoft Flight Simulator Support today.

This is due to a corrupt installation of MSFS.

For future updates, make sure to follow these best practices to minimize potential problems such as this:
https://flightsimulator.zendesk.com...0017133940-How-to-install-a-new-update-safely

To resolve this, first try these steps:

1. Remove all 3rd party add-ons from your Community and Official folders.
   How to restore the sim to its vanilla state to get back in game
   → If the issue persists
2. Locate your Sim “Packages” folder and delete all fs-base* files and folders inside the “Packages” folder and restart the Sim. This will force the Sim to download all the files and replace any corrupted files.

DEFAULT INSTALLATION LOCATIONS

For the Windows Store install:
C:\Users\Username\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe

For the Steam install:
C:\Program Files (x86)\Steam\steamapps\common\MicrosoftFlightSimulator

Important: Windows 10/11 by default hides the “AppData” folder,
so you will have to go to “View”
> in the menu of File Explorer, and select “Hidden items” to see it.

For Custom install:
If you happened to use a custom location for your Flight Simulator installation,

If that does not work, then you will need to perform a clean installation. Before doing a clean install, go through each step of the Read first: Windows 10|11 troubleshooting, starting with signing into your Microsoft account and restarting your device.

If the problem persists after that, please do a clean install.

1. How to uninstall Microsoft Flight Simulator on Steam
2. How to install Microsoft Flight Simulator on Steam

Kind regards,
Microsoft Flight Simulator Support Team

A nous d'essayer !

 

[denade06]

Yyyyyyyyyyyyyyeeeeeeeeeeeesssssssssss
Au top ça fonctionne. J'ai supprimé tous les fichiers fs-base et après réinstallation des 73G tout est là.
Merci à toi pour ton retour et à l'équipe du support.